Last updated: September 13, 2026
Vision of Kiraz ("we", "us", "our") operates the website visionofkiraz.com and communicates with students and prospective students, including via WhatsApp Business Messaging. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or messaging us on WhatsApp, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you interact with us:
- Contact details — name, phone number (including WhatsApp number), email address, and city, when you enroll in a course, fill a form, or message us.
- Communication content — messages, questions, and enrollment details you send us via WhatsApp, email, or our website.
- Payment-related information — enrollment/fee records for our courses. We do not store full card or bank details on our own servers; any payment is processed through the relevant bank/payment provider.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically for website analytics and security.
- Cookies — small data files used to remember preferences and understand site usage (see Section 5).
2. How We Use Your Information
- To respond to your inquiries about our Trading Classes, Physical Classes, Online Classes, 1-to-1 Mentorship, and Premium Signals services.
- To process enrollment and manage your access to classes and mentorship sessions.
- To communicate with you over WhatsApp, email, or phone about class schedules, batch updates, mentorship sessions, and support.
- To send you educational content, updates about our services, or promotional messages — only where you have opted in or initiated contact with us.
- To improve our website, curriculum, and services based on usage patterns and feedback.
- To maintain the security of our systems and prevent fraud or misuse.
3. WhatsApp Communication & Consent
We use the WhatsApp Business Platform to communicate with students and prospective students. By messaging us on WhatsApp or providing your WhatsApp number through our website, you consent to receive messages from Vision of Kiraz related to:
- Responses to your inquiries and support requests
- Course, batch, and mentorship session updates
- Enrollment and payment confirmations
- Educational content and service updates you have opted in to receive
You may opt out of promotional WhatsApp messages at any time by replying "STOP" or simply telling us to stop, or by blocking/reporting our business number in WhatsApp. Transactional messages necessary to deliver a service you enrolled in (such as class timing changes) may still be sent unless you end the service relationship with us. We only use the WhatsApp Business Platform in accordance with Meta's WhatsApp Business Messaging Policy and Commerce Policy.
4. How We Share Information
We do not sell, rent, or trade your personal information. We may share limited information with:
- Service providers who help us operate our business (e.g., Meta/WhatsApp Business Platform for messaging, hosting providers, payment processors), bound by confidentiality obligations.
- Legal authorities, only where required by law, court order, or to protect our legal rights.
5. Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can disable cookies through your browser settings; some features of the site may not function as intended if cookies are disabled.
6. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.
8. Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to any legal record-keeping requirements
- Withdraw consent to marketing or WhatsApp promotional communication at any time
To exercise these rights, contact us using the details in Section 11.
9. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
- Vision of Kiraz — J Heights 619, 6th Floor, Nawab Town, Lahore, Pakistan
- WhatsApp / Phone: +92 321 4566662
- Website: visionofkiraz.com